AI Receptionist - Your 24/7 Virtual Front Desk

Never Miss Another Call With Your Always-Available Professional AI Receptionist

Discover how to Automate your customer interactions with our AI Voice Agents, ensuring seamless service around the clock.

Start Today & Get 50% Off!

Let our 24/7 AI Receptionist handle your calls professionally, take messages, book appointments, and transfer urgent calls to you when needed.

Are These Challenges Impacting Your Business?

Are You Missing Customer Calls During Peak Hours?

High call volumes during peak business hours can lead to missed customer inquiries, resulting in potential loss of sales and diminished customer satisfaction.
Ensuring all calls are answered promptly is crucial for maintaining customer trust and capturing every business opportunity.

Is Your Team Burdened with Repetitive Customer Inquiries?

Handling repetitive questions diverts your staff's attention from more complex tasks, leading to decreased productivity and employee burnout.
Automating responses to common inquiries can free up your team to focus on higher-value activities.

Are You Aiming to Enhance Customer Service Quality Consistently?

Delivering high-quality customer service consistently is essential for building brand loyalty and trust.
Implementing standardised processes and leveraging technology can help maintain excellence in every customer interaction.

Are Missed Opportunities Hindering Your Business Growth?

Unanswered calls and delayed responses can result in missed sales opportunities and erode customer trust.
Ensuring timely and effective communication is vital for capturing leads and fostering customer loyalty.

Don't worry, we can help!

Meet Your New AI Employee

Our AI Voice Agents acting as receptionists, handle inbound calls with natural, automated conversations, ensuring your customers receive prompt and consistent service anytime.

Press Play to Listen to a Demo Call

Our AI Agents talk to customers like humans, get what they mean, even the subtle stuff. This creates a special one-on-one experience, building better customer bonds and making them happier.

Want to try it out live?

Click to Call 0600 114 247

Natural Conversations

Our AI Agents engage customers with human-like responses, understanding context and nuances.

This delivers a unique personalised customer experience, thereby fostering stronger customer relationships and increased satisfaction.

24/7 Availability

AI agents can provide uninterrupted customer support at any time of day or night, on a schedule you determine.

This ensures no customer inquiries go unanswered, thereby leading to higher retention rates and capturing opportunities beyond regular business hours.

Seamless Integration

Manage Your AI Voice Agents Directly Within the SME Advantage Platform.

The simplified setup and management process allows you to efficiently oversee your AI Voice Agent alongside other business tools, enhancing operational efficiency.

Brand-Aligned AI Training

This ensures your AI Voice Agent embodies your brand's unique voice and values, delivering personalised and consistent customer interactions that enhance brand loyalty.

By training the AI Voice Agent to align with your brand's specific communication style, it can effectively represent your brand in every customer engagement, fostering trust and a cohesive brand experience.

How it Works

Signup and Information Gathering

After signing up, you'll be directed to a comprehensive survey designed to capture essential details about your business, customer service objectives, and specific requirements for the AI Voice Agent.

This ensures that the AI Voice Agent is tailored precisely to your business needs, facilitating a personalised customer interaction experience.

Acquisition of Dedicated AI Enabled Phone Number

To activate your AI Voice Agent, you'll need to apply for a dedicated phone number.

We will credit your account wallet monthly to cover the cost of your dedicate AI phone numbers.

This dedicated line enables the AI Voice Agent to handle calls directly, ensuring seamless, uninterrupted customer service.

Call Routing Configuration

If you prefer to maintain your existing business number, you can set up call forwarding to the AI Voice Agent's number for scenarios such as unanswered calls or during non-business hours.

This setup allows you to leverage the AI Voice Agent's capabilities without altering your established contact channels, ensuring continuity for your customers.

AI Voice Agent Setup and Customisation

Our team utilises the information from your survey responses to configure and train the AI Voice Agent, aligning it with your brand's voice and specific customer service protocols.

This ensures that the AI Voice Agent delivers consistent and brand-aligned interactions, enhancing customer satisfaction.

Testing and Quality Assurance

We conduct thorough testing to validate the AI Voice Agent's performance, ensuring it accurately addresses customer inquiries and functions reliably.

This guarantees a high-quality customer service experience from the outset, minimizing potential issues.

Deployment and Ongoing Support

Upon successful testing and approval by you, the AI Voice Agent is deployed for live customer interactions.

Our support team remains available to assist with any questions or adjustments needed post-deployment.

Continuous support ensures that the AI Voice Agent adapts to evolving business needs and consistently delivers optimal performance.

What Industry Leaders Are Saying About AI Voice Agents

OpenAI's Vision for AI Agents

OpenAI's leadership anticipates that super-intelligent AI systems could emerge within the next decade, potentially leading to a "dramatically more prosperous future."

They emphasize the importance of proactive governance and safety measures to ensure these advancements benefit all of humanity. (Ars Technica)

The Future of AI Agents

Industry experts predict that AI agents capable of performing tasks autonomously will become a significant aspect of AI applications.

These agents are expected to handle various functions, from customer service to personal assistance, transforming how businesses operate and interact with customers. (The Verge)

Meta on Personalized AI Agents

Mark Zuckerberg, CEO of Meta, envisions a future where AI agents are deeply personalized, assisting users in various tasks and enhancing daily interactions.

He emphasizes that these agents will take diverse forms, automating monotonous tasks and providing entertainment, thereby integrating seamlessly into users' lives. (The Register)

Who's This Perfect For

Small and Medium-Sized Enterprises (SMEs)

SMEs often face challenges in providing consistent customer support due to limited resources.

Implementing an AI Voice Agent enables SMEs to offer 24/7 customer service, ensuring no inquiry goes unanswered and enhancing customer satisfaction.

E-commerce Businesses

E-commerce platforms handle a high volume of customer inquiries regarding products, orders, and support.

An AI Voice Agent can efficiently manage these interactions, providing instant responses and freeing up human agents for more complex tasks.

Restaurants and Cafés

Dining establishments often face high volumes of phone inquiries for reservations, menu details, and operating hours, which can overwhelm staff and lead to missed opportunities.

Implementing an AI Voice Agent enables automated handling of routine inquiries and reservations, ensuring prompt responses and freeing staff to focus on in-person customer service.

Educational Institutions

Schools and universities often receive calls regarding admissions, courses, and events.

AI Voice Agents can provide timely information, assist with enrollment processes, and answer FAQs, streamlining communication with students and parents.

Healthcare Providers

Healthcare facilities receive numerous patient calls for appointments, information, and assistance.

AI Voice Agents can automate appointment scheduling, provide information, and triage calls, improving operational efficiency and patient experience.

Travel and Hospitality Services

Travel agencies and hospitality services often handle numerous inquiries regarding bookings, itineraries, and customer support, which can overwhelm staff and lead to delays.

Implementing an AI Voice Agent enables automated handling of routine inquiries and reservations, ensuring prompt responses and freeing staff to focus on personalized customer service.

Frequently Asked Questions

Can the AI Agent handle call routing and transfers?

Yes, the agent can be configured to transfer calls to human agents based on specific conditions you define.

Can I have multiple AI Voice Agents and phone numbers?

Yes, you can create multiple agents, each with its own assigned phone number and unique configurations, to handle different departments or services.

Can the AI Agent collect customer information and create contact records automatically?

Absolutely. The agent can collect details such as name, email, and address, and automatically update or create contact records in your CRM.

Is it possible for the AI Agent to schedule appointments during a call?

Yes, however while the AI agent can collect information and trigger workflows, direct appointment scheduling requires integration with your calendar through workflows. We will help you set this up.

How do I update the AI Agent’s knowledge base?

Once logged into your account you will have access to the Agent Goals section of Ai Voice Agents, where you can provide updated information in the prompts or business details to train the agent on new products, services, or FAQs. We can do this for you at a nominal fee.

Is there a free rial?

Yes, there is a 14-day free trial period. The purpose of the trial period is to give us time to apply for your AI enabled phone number and to complete training and testing of your new AI Employee.

When you sign up you will not be billed until your free 14-day trial is up. You can cancel any time during your trial period.

Upon completing your trial period, your account will transition to a paid subscription, encompassing the monthly subscription fee and any additional usage costs that might be incurred. You can monitor your usage expenses daily through your account dashboard, ensuring transparency and control over your expenditures.

Are there any extra fees?

Utilising additional features, such as WhatsApp, SMS and Email services incur usage fees depending on the specific marketing tool being used. You can view those usage fees here.

Can I cancel easily?

Absolutely. You can cancel your monthly subscription any time. Just login and go to Settings > Company Billing.

Done-For-You PRICING

Choose Your Plan

For South African Based Businesses *

AI Reception PAYG

R1,794 /m

Pay As You Go AI Usage Costs *
Unlimited AI Voice Agents
Done-For-You Account Setup
Done-For-You AI Setup & Training
1 AI Enabled Phone Number Included
R190 Trial Usage Credits
14-Day Free Trial

AI Reception UNLIMITED

R2,719 /m

Unlimited AI Usage Included *
Unlimited AI Voice Agents
Done-For-You Account Setup
Done-For-You AI Setup & Training
2 AI Enabled Phone Numbers Included
R190 Trial Usage Credits
14-Day Free Trial

The Fine Print

We believe in transparency!

For South African Based Businesses

The services, pricing, and plans offered on this website are exclusively available to businesses operating within the Republic of South Africa.

R190 Trial Usage Credits

When you sign up for your trial your account will be credited with $10 (about R190) free usage credits. The purpose of these credits is for you to try out your new AI Employee without incurring any costs. Once your free usage credits have been used up your card will be billed for usage - see "Pay As You Go AI Usage Costs" below.

Pay As You Go AI Usage Costs

AI Voice Agent usage costs on the "Pay As You Go" plan are charged at $0.14 (about R2,70) per minute of calls handled by AI. This may sound a lot but if your AI receptionist can save just a few deals each month, what would that mean to your bottom line?

Standard telephony costs apply for all inbound and outbound calls on your phone number, as per Twilio's rates found here. In Summary you will be billed at R0.19 / min of inbound calls on your AI enabled phone number.

Total cost of inbound calls handled by AI: $0.15 per minute (about R2.90). These rates apply to South African calls only.

Unlimited AI Usage

Unlimited AI Usage is subject to our fair use policy to ensure optimal platform performance for all users. If usage becomes excessive or impacts platform performance, we may require an upgrade or adjust usage limits. For full details, please refer to the Excessive Use Policy section of our Terms of Service.

Standard telephony costs apply for inbound and outbound calls as per Twilio's rates found here.

The "Unlimited AI Usage" feature will be applied to your account two days after your first month's subscription payment. Until such time, if you use up your free credits during your trial, your card will be billed for continued usage.

Done-For-You Account Setup

We will set up your account for you and help you apply for your phone number during your on-boarding call. Applying for your number does require documents and company information for FICA/KYC purposes.

Done-For-You AI Setup & Training

Refer to the How it Works section above for details on how we train your AI agent. Done-For-You AI Setup & Training applies to one Voice Agent. If you want additional agents trained to fulfill a different task, a cost of R2500 per AI Agent Training will apply. You can also create unlimited AI voice agents by yourself if you want to.

AI Enabled Phone Numbers

To activate your AI Voice Agent, you'll need to apply for a dedicated phone number. This process usually takes a few days and the phone number is then registered in the name of your business.

We will credit your account wallet monthly to cover the cost of; one phone number on the "Pay As You Go" plan and two numbers on the "Unlimited" plan.

Additional numbers can be purchased at $4 per month.