Never Miss Another Call With Your Always-Available Professional AI Receptionist
Are These Challenges Impacting Your Business?
Are You Missing Customer Calls During Peak Hours?
High call volumes during peak business hours can lead to missed customer inquiries, resulting in potential loss of sales and diminished customer satisfaction. Ensuring all calls are answered promptly is crucial for maintaining customer trust and capturing every business opportunity.
Is Your Team Burdened with Repetitive Customer Inquiries?
Handling repetitive questions diverts your staff's attention from more complex tasks, leading to decreased productivity and employee burnout. Automating responses to common inquiries can free up your team to focus on higher-value activities.
Are You Aiming to Enhance Customer Service Quality Consistently?
Delivering high-quality customer service consistently is essential for building brand loyalty and trust. Implementing standardised processes and leveraging technology can help maintain excellence in every customer interaction.
Are Missed Opportunities Hindering Your Business Growth?
Unanswered calls and delayed responses can result in missed sales opportunities and erode customer trust. Ensuring timely and effective communication is vital for capturing leads and fostering customer loyalty.
A Closer Look at Your AI Receptionist's Capabilities
Intelligent Call Answering & Screening
Key Capabilities:
- Answers calls instantly, eliminating missed calls and long ring times.
- Can be trained to ask initial screening questions to qualify callers.
- Uses natural, human-like language to understand caller intent and needs.
Seamless Appointment Booking
Key Capabilities:
- Integrates directly with your business calendars to check for real-time availability.
- Books appointments automatically based on your scheduling rules.
- Sends automated confirmations to the client after the call.
Professional Message Taking & Transcription
Key Capabilities:
- Accurately records messages from callers.
- Provides transcriptions of voicemails and call summaries.
- Delivers message notifications to you via email or SMS.
Custom Call Routing & Transfers
Key Capabilities:
- Set rules to identify urgent callers (e.g., based on keywords or if they are existing VIP clients).
- The AI will attempt to transfer the call to your specified number.
- If the transfer is unsuccessful, it will revert to taking a message.
Our White-Glove, Done-For-You Service
This isn't just a tool; it's a fully managed service. When you choose our Done-For-You option, our team handles the heavy lifting to ensure your virtual receptionist performs flawlessly:
- Custom Scripting & Setup: We work with you to design the perfect call flow and script that matches your brand's voice and business needs.
- Initial Configuration & Onboarding: Our experts handle the complete technical setup, including helping you apply for your AI-enabled phone number.
- Ongoing Monitoring & Optimization: We continuously monitor performance and can make adjustments to improve the caller experience and efficiency over time.
Who's This Perfect For
Tradespeople
On a job site all day? Your AI answers every call, books the next job, and texts you the details.
Medical & Dental Practices
Stop losing patients to voicemail. AI handles appointment bookings, after-hours enquiries, and urgent call routing.
Legal & Accounting Firms
Never miss a potential client. Professional call handling that matches your firm's reputation, 24/7.
Real Estate Agents
Showing a property? Your AI captures every lead, answers listing questions, and books viewings while you're busy.
Auto Repair & Mechanics
Hands covered in grease? AI takes bookings, gives quotes for standard services, and handles parts enquiries.
Salons & Spas
With a client in your chair, you can't answer the phone. AI books appointments and handles rescheduling automatically.
Experience the AI Receptionist Live
Press Play to Listen to Some Calls
Call Demo 1
Call Demo 2
Want to try it out live?
Click to Call 0600 114 247Done-For-You Service
We Build It. You Use It.
Every business is different. Book a discovery call and we'll create a custom quote based on your specific needs.
One-Time Setup
from R4,950
Custom configuration & training
Monthly Subscription
from R849/mo
Platform + usage costs
Standard Setup Includes:
*Phone number requires KYC documentation and is billed at $4/month (~R75)
Optional Add-ons:
No obligation • We'll discuss your needs and provide a custom quote
The Fine Print
We believe in transparency!
Frequently Asked Questions
Ready to Never Miss a Call Again?
Book a free discovery call to discuss your requirements. We'll create a custom solution that fits your business.
What Our Clients Are Saying
SME Advantage has been a game-changer for MMC, it’s the engine behind our CRM, and it's helped us streamline our client communication, cases, follow-ups, and ultimately grow our business. The support from Evan has been phenomenal, every time we needed help, he was quick to respond and always willing to go the extra mile. His support gave us the confidence to fully integrate the platform into our operations.
Samuel Kunene
Midlands Mediation Counsellors (MMC)