Turn More Website Visitors into Valuable Leads
Capture Every Opportunity on Your Website
Your website is your digital storefront, but how many potential customers browse and leave without a single interaction? In an age of instant communication, visitors expect immediate answers. A delay of even a few minutes can mean a lost opportunity.
The SME Advantage Website Chat Widget transforms your passive website traffic into active conversations. It opens a direct line of communication, allowing you to engage visitors the moment they show interest, answer their questions instantly, and guide them towards becoming a customer.
Key Features of Your Website Chat Widget
Convert Visitors into Leads Automatically
Key Features:
- Automatically prompts visitors for their name and phone number at the start of a chat.
- New lead information is instantly sent to your inbox and created in your CRM.
- Seamlessly transforms anonymous visitors into qualified contacts.
Engage in Real-Time with Live Chat
Key Features:
- Facilitates immediate, live conversations directly from your website.
- Manage all incoming chats from your all-in-one Unified Inbox on desktop or mobile.
- Assign chats to different team members for efficient handling.
- Get instant notifications for new chat messages so you can respond quickly.
Continue the Conversation via SMS
Key Features:
- Once a visitor provides their mobile number, you can seamlessly switch the conversation to SMS.
- Maintain engagement and continue nurturing leads long after they've closed their browser tab.
- All SMS conversations remain tracked within your Unified Inbox.
Automate Responses with Conversation AI
Key Features:
- Deploy an AI chatbot to answer frequently asked questions instantly.
- Automatically qualify leads by asking screening questions.
- Let the AI capture visitor information and create a contact in your CRM.
- Program the AI to route complex inquiries to the correct human agent during business hours.
Customize the Widget to Match Your Brand
Key Features:
- Customize chat icons and colors to match your website's design.
- Personalize the introductory greeting message.
- Introduce your team with their names and photos, or even feature your business mascot.
More Than Just a Chat Box. A Growth Engine.
Increase Lead Conversion: Turn more anonymous visitors into actionable leads.
Provide Instant Customer Support: Answer questions immediately and improve customer satisfaction.
Boost User Engagement: Keep visitors on your site longer with interactive conversations.
Centralize Communications: Manage website chats, SMS, email, and social DMs all in one Unified Inbox.
Build a Professional Brand Image: Show customers you are modern, responsive, and ready to help.
Get Started in Minutes
Implementing the chat widget is straightforward:
- Customize: Design your widget's appearance and welcome message in your SME Advantage dashboard.
- Install: Copy a single line of code and paste it into your website's header section.
- Engage: Start receiving new leads and messages directly into your Unified Inbox.
See How SMEs are Converting More Visitors
SME Advantage has been a game-changer for MMC, it’s the engine behind our CRM, and it's helped us streamline our client communication, cases, follow-ups, and ultimately grow our business. The support from Evan has been phenomenal, every time we needed help, he was quick to respond and always willing to go the extra mile. His support gave us the confidence to fully integrate the platform into our operations.
Samuel Kunene
Midlands Mediation Counsellors (MMC)
Ready to Capture Every Website Lead?
Don't let another potential customer slip away. Add the SME Advantage Website Chat Widget to your site and start turning visitors into loyal customers today.